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Dents Direct

Paintless Dent Removal

Auto dent removal service Auto body shop

No fillers. No sanding. No repainting. We remove dents from behind the panel to preserve your factory finish - backed by 20+ years of experience and a lifetime guarantee.

20+Years Experience
LifetimeGuarantee
100%Paint Preserved
MobileWe Come To You
Dents Direct operator with the mobile dent repair van Fully mobile - the workshop comes to you

Expert dent repair services

Comprehensive paintless dent removal solutions for every type of vehicle damage. We come to you across Northern Rivers NSW.

Before & after

See the difference our paintless dent removal makes. Drag the handle on any photo to compare.

Shopping Trolley Dent - Door Panel - before repair Before After 01 / 03
Shopping Trolley Dent - Door Panel Before and after of a deep shopping trolley dent on a Toyota Camry door.
Hail Damage - Roof & Bonnet - before repair Before After 02 / 03
Hail Damage - Roof & Bonnet Extensive hail damage repaired across roof and bonnet panels.
Door Ding - Rear Quarter Panel - before repair Before After 03 / 03
Door Ding - Rear Quarter Panel A sharp door ding removed from a rear quarter panel without any paint work.

How paintless dent removal works

01

Assessment

We examine the dent under specialized LED lighting to determine the best access point and repair approach.

02

Access

Using existing openings or carefully removing trim panels, we gain access to the back side of the dent.

03

Massage & Restore

With precision steel rods and specialized tools, we gently massage the metal back to its original form.

04

Quality Check

We inspect the repair under reflection boards to ensure the surface is perfectly smooth and undetectable.

Why customers choose Dents Direct

20+ Years Experience

Two decades of specialized PDR expertise means we have seen and fixed virtually every type of dent.

Lifetime Guarantee

We stand behind every repair with a lifetime guarantee on our workmanship.

Paint Preserved

No fillers, no sanding, no repainting. Your factory finish stays 100% intact, preserving value.

Same-Day Service

Most repairs completed in 1-3 hours. You do not need to leave your car at a shop for days.

Fully Mobile

We come to your home, workplace, or any convenient location across Northern Rivers NSW.

Cost Effective

Up to 60% cheaper than traditional panel beating. No paint matching costs or extra materials.

Don't take our word for it

Here's what real customers say after we restore their vehicles.

Neels did a great job on our dent repair. Hes very professional,.punctual, polite and has great attention to detail. He is a great communicator and I'll be recommending him to my friends.
Demetre MinchevLocal Guide · 73 reviews · 358 photos · 10 hours ago
I'm so happy with my dent repair, my car looks brand new. Neels went above and beyond, even returning to replace some window seal clips for me. A friendly, approachable guy to boot. Could not recommend him more highly.
Public SchoolLocal Guide · 19 reviews · 9 months ago
Arrived on time and worked to the quote and did a fantastic job. Professional with all the right equipment. My friends who saw the dent can't tell it was ever there. Great job.
Mary Mary1 review · a month ago
Absolutely excellent work. My car had a small dent in an awkward spot that had multiple body lines involved. Neels worked on it in a patient and meticulous way till it was literally restored to looking brand new. I'm honestly amazed by how great a job he did. Thanks Neels.
Brett Jackman13 reviews · 9 months ago
I had a dent on my car! Got 2 quotes from smash repairs and each had given me a quote that was excessive, so I looked up dent repairs. I took a pic and he quoted me far less than what I'd been given. Amazing result.
Isabel Robinson3 reviews · a year ago
Very professional service at a great price! I definitely recommend.
Joe Rippingille4 reviews · 1 photo · 11 months ago
Great professional service with an eye for detail. Would highly recommend.
Kyle Naeff2 reviews · a year ago
Great work done on my car - very happy!
Charlotte MonlunLocal Guide · 45 reviews · 13 photos · 2 years ago
Fantastic professional service on my car. Would highly recommend.
Health E Soul Acupuncture1 review · 10 months ago
Thought I would be up for thousands after a big tree branch hit my car. Neels came in and somehow fixed it back to new. I can't recommend him highly enough. High quality work, affordable pricing and does what he promises.
Tim ELocal Guide · 3 months ago
Great service, he went above and beyond to get the car looking like new. Very affordable and great attention to detail.
K H · 3 months ago
Really happy with Neels Dents Direct — his pricing and his absolute perfectionism. Such a great service being able to have all my hail damage removed at home.
Liz TreloarLocal Guide · a month ago

Mobile auto body shop

Mobile dent repair across the Northern Rivers region of NSW. We service all of the areas pinned below - and surrounding suburbs too.

Coverage map - Northern Rivers NSW
Hover a town for drive timeTap to open its page

Frequently asked questions

Everything you need to know about paintless dent repair (PDR), also known as paintless dent removal, and our mobile service.

01

How much does paintless dent removal cost?

The cost varies depending on the size, depth, and location of the dent. Small door dings typically start at a very affordable rate - usually 50-70% less than traditional panel beating. Hail damage and larger dents are priced based on the extent of the damage. We provide free, no-obligation quotes, so send us a photo or give us a call and we will give you an accurate estimate upfront with no hidden costs.

02

How much does a small dent cost to fix?

As a guide, a coin-sized door ding typically runs A$110-A$260, a palm-sized dent A$200-A$420, and larger or complex dents A$340-A$700+ - still well under a panel shop respray. Size is only half the price though: depth, location and access behind the panel matter just as much. Send photos through the estimator and you get a firm price, not a guess.

03

Can I pop a dent out myself?

Sometimes - a broad, shallow dent on a plastic bumper can flex back with a push from behind, and that is about the only reliable DIY case. On metal panels, suction cups, plungers and boiling water rarely move the dent and can crack the paint or stretch the metal further, which turns a simple PDR job into a respray. If it did not move with gentle pressure, send us a photo instead.

04

Do dent puller kits actually work?

Glue-puller kits can lift a very shallow, round dent slightly - they almost never finish it cleanly, and on sharp creases or body lines they can make the metal worse. What a kit cannot do is the controlled, tool-by-tool work from behind the panel that makes a repair invisible. If you have already tried one and the dent is still there, we can still fix it - just tell us what was used.

05

Can all dents be repaired with PDR?

Not all dents are suitable for PDR, but the majority are. The key requirement is that the paint must be intact - if the paint is cracked, chipped, or broken, traditional repair may be necessary. The dent must also be accessible from behind the panel. Dents up to the size of a dinner plate can typically be repaired, and we can handle everything from minor door dings to extensive hail damage. If you are unsure, send us a photo and we will assess it for free.

06

Can a dent be fixed without repainting?

Yes - that is exactly what PDR is. Provided the paint film is intact, the dent is massaged out from behind the panel and the factory finish stays untouched. Repainting is only needed when the paint has cracked or chipped, and we will tell you upfront if that is the case.

07

What is paintless dent removal (PDR)?

Paintless dent repair (PDR), also known as paintless dent removal, is the process of massaging dents out from behind the panel using specialised precision tools. Unlike traditional panel beating, PDR requires no fillers, no sanding, and no repainting - your factory paint finish stays 100% intact, preserving your vehicle’s original finish and resale value.

08

Why do dents cost what they do?

You are paying for access and time, not materials. A dent on a body line, a panel edge, or behind bracing can take three times longer than the same dent mid-panel. The trade-off: PDR is still typically 50-70% cheaper than traditional panel beating, and it keeps your factory paint - which a respray never does.

09

Do dents get worse if I leave them?

The dent itself stays put, but the paint over it does not. Micro-cracks in the paint film let moisture in, and on the coast that turns into surface rust surprisingly quickly - at which point it is no longer a PDR job, it is a respray. Small dents are cheapest to fix early.

10

Does a dent affect resale value?

Yes - and by more than the repair usually costs. Visible dents are the first thing dealers and private buyers knock money off for, and a repainted panel flags on a paint-depth gauge at inspection time. A PDR repair removes the dent and leaves the original paint, so there is nothing to explain at sale time.

11

Is it worth claiming insurance for a dent?

Compare the quote to your excess first. For a single dent that comes in under or near your excess, paying direct is almost always better - no claim on your record, no impact on your no-claim bonus. Insurance makes sense for hail damage and bigger multi-panel jobs, and we supply the documentation your insurer needs either way.

12

Does insurance cover paintless dent removal?

Yes, in most cases. PDR is a recognised and approved repair method by all major Australian insurers for hail damage claims and many other types of dent damage. We can work directly with your insurance company and provide all necessary documentation and photos for your claim. For smaller dents where the repair cost is less than your excess, it often makes more sense to pay directly and keep your no-claim bonus intact.

13

How long does a typical dent repair take?

Most repairs are completed in 1 to 3 hours, depending on the size and complexity of the dent. Small door dings can often be fixed in under an hour. Hail damage affecting multiple panels may take a full day or more. Because we are a mobile service, you do not need to leave your car at a shop - we come to your home or workplace and you can carry on with your day while we work.

14

Will the dent come back after repair?

No. When done correctly by an experienced technician, a PDR repair is permanent. We back every repair with a lifetime guarantee on our workmanship. The metal is carefully massaged back to its original form - it does not pop back or revert over time. If the dent ever reappears, we will fix it free of charge, no questions asked.

15

Do you come to my location?

Absolutely - we are a fully mobile service. Our van is equipped with everything needed to perform professional-grade repairs at your home, workplace, or any convenient location. We service the entire Northern Rivers region including Ballina, Byron Bay, Lennox Head, Lismore, Alstonville, Evans Head, Casino, Kyogle, and all surrounding suburbs. Call-out is free within 15 km of the East Ballina workshop; beyond that we still come to you - any travel cost is shown on your quote before you commit.

Ready to fix that dent?

Get a free, no-obligation quote today. Most repairs are completed within hours at your location.